Desktop Support Technician is the one who:

  1. Configures, maintains the operating systems on desktops and laptops
  2. He/She can also migrate or upgrade the existing operating systems on desktops
  3. Installation and configuration of operating systems on bulk PCs using system imaging tools

120 hours (2 months)
Center, Mobile, Online
KLiC English
₹ ₹ 5000/-
Course Fees and Placement Assistance facility fee is non-refundable and non-transferable
(LJ) Mode is available only in Maharashtra State
* Terms and Conditions applicable Click Here

Inclusive of Course fees, Examination fees and Certification fees
This course includes:

This course includes:

  • Language: English
  • Duration: 120 hours (2 months)
  • Learning Mode: Center, Mobile, Online
  • Jurisdiction: Nationwide
  • Certificate of Completion

Eligibility

Eligibility

  • Learner should preferably a std. 10th Pass student (Not Compulsory)
  • It is desirable that Learner should have done MS-CIT Course (Not Compulsory)

Need

KLiC Desktop Support

Desktop Support Technician is the one who:

  1. Configures, maintains the operating systems on desktops and laptops
  2. He/She can also migrate or upgrade the existing operating systems on desktops
  3. Installation and configuration of operating systems on bulk PCs using system imaging tools

120 hours (2 months)

Center, Mobile, Online

KLiC Desktop Support

₹ 5000/-

Course Fee is applicable all over India


₹ 500/-

(Placement Assistance)

Placement Assistance Facility is available for Maharashtra State only

Placement Assistance Facility is optional

Course Fees and Placement Assistance facility fee is non-refundable and non-transferable


Inclusive of Course fees, Examination fees and Certification fees. Terms and Conditions applicable. Click here

This course includes:

  • Language: English
  • Duration: 120 hours (2 months)
  • Learning Mode: Center, Mobile, Online
  • Jurisdiction: Nationwide
  • Certificate of Completion

Eligibility

  • Learner should preferably a std. 10th Pass student (Not Compulsory)
  • It is desirable that Learner should have done MS-CIT Course (Not Compulsory)

List of ALCs

What you'll learn ?

A desktop support technician can work with companies/enterprises having an IT infrastructure including desktops and laptops or the companies who are providing operating system sales and support.

The career opportunities for Desktop Support Technician are:

  1. Companies/enterprises having an IT infrastructure
  2. Companies who are providing operating system sales and support

Certification

  • KLiC courses are recognised by Yashwantrao Chavan Maharashtra Open University (YCMOU).
  • MKCL provides certificate to the KLiC learner after his/her successful course completion.
  • Yashwantrao Chavan Maharashtra Open University (YCMOU) provides mark sheet to successfully passed KLiC learners (Jurisdiction: Maharashtra).

Important Dates

  • Batch Commencement: One batch in each calendar month (January to December)
  • Date(s) of Application and Fee Payment by Learner: 1st - 30th day of each calendar month
  • Date(s) of Learner Confirmation by ALC: 1st - 30th day of each calendar month
  • Course Start Date and Date of Issuing Learner Login: Date of admission confirmation

Academic Approach

The course focuses on practical knowledge and application. The aim is to make the learner efficient and to offer him or her rewarding career.

Learning Methodology
  • The participants get the Overview of the course, use of tools and their application in real life
  • He or She learns about available career opportunities, roles to be performed at the workplace
  • Learner gets to know various parts, functions and inter relations of the tool
  • At the Beginner Level, the learner knows the Simple Application Development Technology
  • Encourage him or her to develop integral skills required to make them job-ready

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Syllabus

Download Syllabus

Operating Systems

  • Overview of Operating system
  • Types of Operating Systems
  • Overview of Windows 8 Operating system
  • Overview of Windows 10 Operating system
  • Installing Windows 7 Operating system
  • Installing Ubuntu on a PC
  • Installing Windows server 2008 R2
  • Creating Windows 10 Bootable Pen drive
  • Installing Windows 10 Operating system

Creating Virtual Operating System Environment

Managing Users and Groups

File System in OS

Disks and Devices Management

Configuring backups and System images

Post Installation configurations and maintenance of an OS

Managing and Maintaining Windows 7 Desktop OS

Skills: Installing Windows 7 OS, Installing Ubuntu on a PC, Installing Windows server 2008 R2, Creating Virtual OS Environment, Creating Windows 7 Virtual Operating System, Managing Devices and Drivers in an OS, Configuring backups in Windows 7, Capturing Disk Image - Backup, Capturing Disk Image -Restore, Configuring Regional Language Settings

Tools: Operating system installation utilities, Virtual Operating systems, Hard disk analyzing tools, Remote desktop softwares, Disk partitioning tools, Windows users and file management, Regional language typing tools

Virtual Operating systems


Evaluation Pattern

Evaluation Pattern of KLiC Courses consists of 4 Sections as per below table:

Section No. Section Name Total Marks Minimum Passing Marks
1 Learning Progression 25 10
2 Internal Assessment 25 10
3 Final Online Examination 50 20
  Total 100 40
4 SUPWs (Socially Useful and Productive Work in form of Assignments) 5 Assignments 2 Assignments to be Completed & Uploaded
YCMOU Mark Sheet

Printed Mark Sheet will be issued by YCMOU on successful completion of Section 1, Section 2 and Section 3 and will be delivered to the learner by MKCL.
YCMOU Mark Sheet will be available only for Maharashtra jurisdiction learners.

MKCL's KLiC Certificate

The certificate will be provided to the learner who will satisfy the below criteria:

  1. Learners who have successfully completed above mentioned 3 Sections i.e. Section 1, Section 2 and Section 3
  2. Additionally, learner should have completed Section 4 (i.e. Section 4 will comprise of SUPWs i.e. Socially Useful and Productive Work in form of Assignments)
    • Learner has to complete and upload minimum 2 out of 5 Assignments

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Syllabus

Objectives of the syllabus:

Evaluation Pattern

Evaluation Pattern

Evaluation Pattern of KLiC Courses consists of 4 Sections as per below table:

Section No. Section Name Total Marks Minimum Passing Marks
1 Learning Progression 25 10
2 Internal Assessment 25 10
3 Final Online Examination 50 20
  Total 100 40
4 SUPWs (Socially Useful and Productive Work in form of Assignments) 5 Assignments 2 Assignments to be Completed & Uploaded